MYRIAM MORENO will give a two-year guarantee on all products.
The used stones and other natural raw materials and products are not defective in case of insignificants deviations in form, shape, colour and weight within accepted standards of natural products due to raw ma-terials.
Do not try to fix damaged jewelry. You have a two years guarantee if you have any problem with your jewelry we'll help you for free if the damaged is caused for a design mistake. Contact us first or ask a nearby professional to fix it if the damaged is caused by other circustances.
The customer has the right to return new unworn or unused goods within 14 days (but not items bought on sale). Goods should be returned in their original packaging where relevant. They are to be unused other than for the purpose of trying on for fit. If there is evidence to suggest that the goods have been used to a degree such as to decrease the value of the product, the customer loses his/her right to exercise a return. The 14-days-period shall begin to run after receipt of this instruction (e.g. via e-mail, fax), but in any event no earlier than the goods have been received by the customer. In order to comply with the 14-days-period, it shall be sufficient for the products in question to have been dispatched as new and unused within this period.
Items bought on sale are not returnable for exchange or refund. All sales are final.
For inquiries or incidents send an email with the subject "Warranty" to firstname.lastname@example.org